Mobile Crisis Response (MCR)
Community Crisis Care that Comes to You
In crisis, call:
(883) 827-4747
NYAP’s Mobile Crisis Response (MCR) team provides immediate, community-based crisis services to address:
Mental health challenges
Substance use concerns
Trauma-related distress
We offer rapid, compassionate responses to safety concerns with in-person assessments, crisis stabilization, community engagement, and follow-up care to improve the well-being of children, youth, and adults within their communities.
Who Do We Serve?
Within designated communities, MCR serves children, youth, and adults five years and older. We meet individuals and families where they are — physically, emotionally, and culturally.
What Are The Goals?
The MCR program is built around these key goals to create lasting stability and healing:
Ensuring safety during mental health or behavioral crises
Stabilizing individuals and families to avoid hospitalization, arrest, or displacement
Connecting people to services and supports in their communities
Promoting recovery and resilience through education, empowerment, and access
Strengthening families and communities by reducing crisis recurrence
Our Services
MCR is committed to creating safer, stronger communities and connecting individuals and families to the resources and support they need to live successfully in their communities. All services are 100% free and available when you need them most. We do this in many ways, including:
Someone To Call
24/7/365 call center support
Trained crisis professionals who listen, guide, and respond
Someone To Listen
On-site support from trauma-informed clinicians
De-escalation, risk assessment, and short-term stabilization
A Place To Go
Welcome Centers for walk-in crisis care
Safe, supportive environments with linkage to follow-up resources
“I was overwhelmed and scared. NYAP’s team showed up within the hour. They didn’t judge me — they helped me get grounded, made a plan, and followed up the next day. I’m stable now, working, and back on track
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