Care Coordination

NYAP is an experienced Care Management Entity (CME) that works with community partners such as service providers, public children's services agencies, and other stakeholders to develop, enhance, and expand the local system of care. Through care planning, NYAP coordinates supports and services for individuals with moderate and high behavioral health needs and their families, helping them navigate a complex and often confusing multi-system environment. 

Our Goals

NYAP’s care coordination improves care planning, service delivery, and effectiveness of services for individuals with complex behavioral health needs. Our services are guided by high-fidelity wraparound principles including strengths-based assessment and service planning. We leverage natural community supports and respect each family’s culture, beliefs, and identity. 

Benefits to your Health System

Excellence in Service Delivery 

  • Care coordination reduces psychiatric hospitalizations, readmissions, and emergency department visits, addressing social determinants of health and implements population specific health interventions to improve long-term outcomes for youth and their families 

Enhanced Resource Utilization 

  • By coordinating services and support across multiple settings, our care coordination model ensures youth and families receive the right care at the right time, maximizing efficiency and optimizing the use of healthcare resources 

Improved Health Equity 

  • Care coordination promotes health equity by addressing systemic barriers and providing all youth and families with timely, appropriate support and access to necessary services 

Why Partner With Us?

Experienced, Multidisciplinary Professionals 

  • Behavioral health specialists, social workers, counselors, and care managers address physical and behavioral health needs concurrently, ensuring every youth and their family receive comprehensive, compassionate care 

Customizable Models 

  • Our care coordination services are tailored to fit your system’s size, needs, and person-served demographics 

Proven Track Record 

  • We have a demonstrated impact in improving long-term outcomes for youth and families and reducing total cost of care 

Our Results

As part of a consortium of CMEs, NYAP helped drive measurable, positive outcomes for youth and families, including: 

  • A 41% reduction in emergency department visits 

  • A 28% decrease in total psychiatric hospitalizations 

  • A 40% reduction in the average length of hospital stays 

  • A 60% decrease in the average stay for youth in psychiatric residential facilities 

  • A 10–66% improvement in key Healthcare Effectiveness Data and Information Set (HEDIS) quality measures compared to traditional managed care 

Contact Us

(877) NYAP-CAN