toll free (877) 692-7226

 : 1-877-NYAP-CAN

Open 24 hrs/ 7 days a week equality-logo-sm Stacked Logo NEW COLORS-01

Service Reception - 24 Hour Intake


triangle_4d7374 3D_grey

NYAP’s Service Reception department offers a single point of entry for all inquiries or contacts with NYAP.  Service Reception accepts referrals for community mental helath services, foster care, and fields inquiries from prospective foster parents.  Service Reception staff responds to after-hours referrals and many other concerns involving youth and families we serve.     Service Reception staff can be reached at 877 NYAP CAN (877-692-7226) and by email at

become a foster parent

Additional Services

happy teens

Call Toll Free:  1.877.NYAP-CAN

For more information about our innovative and cost-effective programs, please contact us today!

Square Constant And Never Ending Improvement (CANEI) Contracted Child Welfare Programming
24 Hour Service Reception
Emergency Shelter Care & Group Home Care Foster Care Sex Offender Treatment Services (PASS) Behavioral Health Services








NYAP's Continuum of Care


Rounded square

National Headquarters

We're here for you 24 hours a day, 7 days a week.

Call us at 1 (877) NYAP-CAN


Agencies wishing to refer youth to the National Youth Advocate Program for services may contact Centralized Service Reception. NYAP accepts referrals 24 hours a day, 7 days a week.


The following information will be requested from the referral source within 24 hours, if not provided at the time of the referral:

Always Open...

1. Current case plan as available

2. Case history and youth behavioral history

3. Current psychological and/or psychiatric evaluation

4. Medical history, including all known medical conditions

5. State Medicaid card

6. School reports and transcripts including IEP, as applicable

7. Birth certificate, court journal entry, Social Security card

8. Referring agency treatment recommendations

9. County risk assessments, as applicable


Questions ?

If you have any questions or would simply like to inquire about NYAP, our services and programs, the referral process or more, give us a call today!

Service Reception specialists have complete information on current NYAP foster homes and are able to match the preferences and strengths of each foster home with the unique needs of each youth referred for care.


Intake specialists begin to work toward indentifying a foster home as soon as a referral is received.  Referents do not find it necessary to leave messages as there is always coverage available to provide direct assistance.  


NYAP provides emergency placement services around the clock, 365 days a year.  


Service Reception staff provide immediate assistance and support to all callers, including foster parents, youth or families in crisis.  


Service Reception specialists are able to assess problems and provide guidance to solve conflicts and stabilize situations.  


NYAP's staff are also directly supported by Service Reception in that they have a department that is available to their clients and families 24 hours a day.  

Square Square Square At Risk Programs for Teens Family Preservation and Reunification Services Therapeutic Care for Medically Fragile Children Respite Services






Kids Count Data by State